Refund policy

At Homykart, we are committed to providing our customers with an excellent shopping experience. However, we understand that there may be occasions when you are not completely satisfied with your purchase. This Refund and Returns Policy outlines the process for initiating a return or refund.

Refund Eligibility

  • Refunds are available within 15 days of receiving your item(s).
  • To qualify for a refund, items must be:
    • Unused
    • In the same condition as received
    • In their original packaging
  • A valid proof of purchase (such as an order confirmation or receipt) is required.

Return Process

1. Contact Customer Service

Email us at raodheeru27@gmail.com with your order details and the reason for the return.

2. Shipping and Handling

  • Customers are responsible for return shipping costs unless the item is damaged or defective.

3. Return Instructions

  • Return instructions and the return address will be provided after contacting customer service.

Damaged or Defective Items

  • If you receive a damaged or defective product, contact us within 7 days of delivery.
  • Please include a photo of the item as proof.
  • We will arrange a replacement or full refund.

Non-Returnable Items

The following items are not eligible for return:

  • Personalized items
  • Gift cards and vouchers
  • Final sale or clearance items

Refund Processing

  • Once your return is received and inspected, we will notify you of the approval or rejection.

Approved Refunds

  • Processed within 7–10 business days to your original payment method.

Rejected Refunds

  • If the return does not meet eligibility criteria, you will be notified via email.

Late or Missing Refunds

If you haven’t received your refund:

  1. Check your bank account.
  2. Contact your credit card provider or bank for processing delays.
  3. If the issue persists, contact us at raodheeru27@gmail.com.